Privacy Policy

1. Introduction

LeadClap ("we," "our," or "us") operates the LeadClap platform, including the website at leadclap.com and the application at app.leadclap.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using LeadClap, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and email address
• Password (stored in hashed form)
• Workspace and organization details
• Billing information (processed by our payment provider)

2.2 Lead & Form Data

When you use LeadClap to capture form submissions, we store the lead data submitted through your forms. This may include names, email addresses, phone numbers, and any other fields defined in your form schema. You are the data controller for this information; we act as a data processor on your behalf.

2.3 Usage Data

We automatically collect certain information when you use the Service, including:

• IP address and approximate location
• Browser type and operating system
• Pages visited and features used
• Date and time of access
• Referring URL

2.4 Cookies & Tracking

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how the Service is used. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process and deliver lead notifications (email, Telegram, etc.)
• Manage your account and workspace
• Process payments and billing
• Send service-related communications
• Improve and optimize the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: Third-party vendors who help us operate the Service (hosting, email delivery, payment processing, analytics)
• Workspace members: Other members of your workspace can access shared lead data and workspace settings
• Destination integrations: When you configure destinations (email, Telegram), lead data is sent to those channels as directed by you
• Legal requirements: When required by law, court order, or governmental authority

5. Data Retention

We retain your account information for as long as your account is active. Lead data is retained according to your plan and workspace settings. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encryption at rest, secure authentication, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data
• Export your data in a portable format
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@leadclap.com.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@leadclap.com
• Website: leadclap.com